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If you have been in the real estate business for any numbers of years, I'm sure you'll agree with me that things have changed! Not only has the real estate market changed, but the way we do business has changed. And, more importantly, the way our CUSTOMERS EXPECT you to do business has changed. "Keeping up with technology" is no longer a hobby, but a necessity if you are to meet the needs of today's home buyer or seller. They expect more service, more communication and more accessibility to you. This program reviews the necessary tools to not only maintain that "personal touch" with your customers, but to make sure we have the right tools for that job, all while reducing our risk on the Internet and in our advertising. That way, we can provide Exceptional Customer Service!