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This program educates today's real estate consumer on the appraisal process, through the Realtor. With so many short sales and foreclosures, today's appraisal values (and consumer tempers) can be all over the place. Consumers want to make sure they are getting 'a good deal' and may sometimes feel that they should be paying less than a listeted price, or wonder why their 'low ball' offer on the short sale wasn't accepted. This course provides the Realtor with the insight and expertise to work with their customer in understanding a home's appraised value in today's market.