Whether they are called disagreements, skirmishes, arguments, or full-blown battles, conflicts can wreak havoc in a professional setting. Oftentimes conflicts that go unaddressed can eventually manifest into more severe breakdowns in communication, especially when multiple parties are concerned. This course will equip Realtors® with the ability to smooth things out and keep the peace. Whether the issue is as slight as a mere miscommunication, or as serious as a rigorous conflict in opinion, participants will learn how to come to an equally acceptable resolution, better commune with their clients and co-workers, and apply their newly honed skills to the people-centered world of real estate.

Objectives: After taking this class students will be able to:
• Navigate the steps of first understanding the conflict and recognizing the actual problem.
• Solving the predicament
• Finally putting everything together as it applies to real estate.

3 hours CE credit.